LUMENConnect sets a new standard for communication between health organizations and their customers. LUMENConnect supplies account managers and sales organizations with the performance information they need—through consultative reports and supported delivery techniques—to dramatically improve customer relationships. Empowered with solutions that demonstrate their value, health organizations significantly improve client retention rates and attract additional new clients.
LUMENConnect is an innovative web-based product that integrates health data from multiple sources and returns content-rich, visually accessible communications in the form of customized reports. Zenger Analytics uses a revolutionary, efficient approach to data acquisition and integration. We work with your existing IT infrastructure and extract aggregated health data at the level at which it needs to be reported (e.g., client or client segment.) We avoid the cost and effort of building a centralized data repository and avoid the privacy and security issues that come with collecting personal health information (PHI).